Unionization At Chuck E. Cheese: What's The Current Status?

Chuck E. Cheese is a family entertainment centre with arcade games, pizza, and character appearances. With nearly 600 locations across 45 states and 17 countries, it is a popular spot for children's birthday parties. However, the company has faced criticism from former employees regarding its work culture and management practices. Some employees have reported issues with overwork, unfair treatment, and unprofessional behaviour from managers. These allegations raise questions about the working conditions within the company and whether unionisation could be a potential solution.

Chuck E. Cheese in Union, New Jersey

The Union location has been described as "neat and clean" with "good customer service" and "scattered" seating arrangements. The game selection and food have been praised, and the staff are said to be "nice". The location also offers an all-inclusive birthday party package, which includes arcade games, pizza, drinks, birthday cake, a reserved birthday table, and party setup.

The Union location has also received some negative reviews, with former employees citing issues with management, unprofessionalism, and a lack of training. There are also mentions of a positive work environment, good communication between employees, and fair compensation.

The address for the Union location is 2700 US 22 East 3A, Union, NJ 07083, and it is open from 11 am to 10 pm on Fridays and Saturdays, and 11 am to 9 pm on Sundays through Thursdays.

Job application process

Chuck E. Cheese is a family entertainment and dining brand with a focus on fun, food, and play. The company has over 600 locations and is always looking for new talent to join its team.

Job Opportunities

Chuck E. Cheese offers a range of job opportunities, including:

• Restaurant Management
• Technical Management
• Restaurant crew positions
• Corporate and regional support office positions

Application Process

The application process at Chuck E. Cheese varies depending on the position you are applying for. For restaurant management positions, there are usually two interviews: one with the Talent Acquisition Manager over the phone and the second with the District Manager and General Manager, often conducted at the same time. A hiring decision is typically made within 24-72 hours.

For restaurant crew positions, you can complete a quick profile online or apply in person at a restaurant. It is common to interview and receive a job offer on the same day.

For corporate and regional support office positions, there are usually 2-3 interviews: one with the Talent Acquisition Manager over the phone, the second with the hiring manager, and occasionally a third interview with other department leaders.

Interview Questions

Interview questions at Chuck E. Cheese focus on your experience, availability, and ability to perform in a fast-paced, entertainment-focused environment. You may also be asked about your leadership skills and guest service approach.

Dress Code

The dress code for interviews depends on the position you are applying for. For management positions, business attire is preferred, although a suit is not required. For cast positions, business casual attire is acceptable.

Work Culture

Chuck E. Cheese aims to create a fun and positive work culture, similar to the atmosphere in its restaurants. The company values hard work and promotes a collaborative and communicative work environment.

Benefits

Chuck E. Cheese offers a range of benefits to its employees, including:

• Competitive pay
• 50% discount on meals during shifts
• Access to earned wages with the "Work Today, Get Paid Tomorrow" program
• Training and career growth opportunities
• Medical, dental, vision, life, disability, and 401(k) retirement savings plans for eligible employees

Employee orientation

Welcome to Chuck E. Cheese! We're thrilled to have you as part of our team and want to ensure you have all the information you need to succeed in your new role. This orientation will cover everything you need to know about working at Chuck E. Cheese in Union, NJ.

About Chuck E. Cheese

Chuck E. Cheese is a beloved brand that has been creating positive, lifelong memories for families for many years. We are the place "Where A Kid Can Be A Kid®," offering interactive experiences, exciting arcade games, and our iconic Chuck E. Cheese character. Our mission is to provide a fun, safe, and inclusive environment for all our guests, and we take this mission seriously. We are committed to protecting our guests through industry-leading programs such as Kid Check®.

Our Location

Our Union location is a fun and exciting place to work, with a diverse and friendly team. We are located at 1660 ROUTE 22 EAST Union, New Jersey, 07083-3406, and can be contacted at (908) 512-7322. We are open from 11:00 am to 10:00 pm on Fridays and Saturdays, and from 11:00 am to 9:00 pm from Sunday to Thursday.

Job Roles

At Chuck E. Cheese, we have a variety of job roles that contribute to the smooth operation of our fun center. These include:

• Cashier – Cast Member
• Food Prep, Cook, and Pizza Maker – Cast Member
• Party Host – Cast Member
• Kid Check Attendant – Cast Member
• Server – Cast Member
• Game Room Attendant – Cast Member

Work Culture

We believe in creating a fun and inclusive work environment for our employees. As a Chuck E. Cheese employee, you will be part of a diverse and friendly team that works together to ensure our guests have a memorable experience. We value hard work and offer opportunities for advancement within the company.

Training

Proper training is vital to your success at Chuck E. Cheese. You will be provided with comprehensive training specific to your job role, as well as ongoing support from your managers and coworkers.

Work-Life Balance

We understand the importance of a healthy work-life balance. While we value hard work, we also want you to have time to relax and recharge outside of work.

Benefits

As a Chuck E. Cheese employee, you may be eligible for various benefits, depending on your role and location. These may include free meals, competitive wages, and the opportunity to earn raises and promotions.

Health and Safety

We are committed to providing a safe environment for both our guests and employees. All employees are expected to follow our health and safety guidelines, including proper food handling and sanitation practices.

We are excited to have you as part of the Chuck E. Cheese team in Union, NJ. Remember that we are here to support you as you begin your journey with us. If you have any questions or concerns, please don't hesitate to reach out to your manager or a fellow coworker. Welcome to the team!

Work-life balance

Chuck E. Cheese employees in Union, New Jersey, have given the company's work-life balance a score of 3.4 out of 5 stars. A former employee who worked as a cashier and party host said that the most enjoyable part of the job was "seeing the smile I put on the little kids' faces as they left." Another former employee who worked as a game room attendant and kid check attendant described the job as "very enjoyable and exciting" because of the "diverse and friendly co-workers" and the ability to "help children and put a smile on their faces."

However, some employees have criticised the company for overworking its staff. One former cashier and current employee at the time of writing the review advised others to "find another job before you even think about coming to this." They added that there are "some nice managers but overall would not recommend." Another former cashier and current employee at the time of the review said, "You are overworked, causing them to hire easily because employees quit left and right."

The company has also been accused of poor management. One former kitchen staff member at the time of writing the review said, "Super bad management, they did whatever they wanted to do. The managers never really hear [d] situations about things at all." Another former cashier and current employee at the time said, "Horrible management. Rude, unorganized, unprofessional, and lazy staff. That GM does nothing and cannot fulfil customer needs."

Despite the criticisms, some employees have praised the company for its fun work environment and good coworkers. One former kitchen staff member at the time said, "My work day was decent; we worked as a team, making pizzas, cutting pieces, talking to each other, communicating." Another former game room attendant and kid check attendant said, "I enjoyed working there; the coworkers were good and did their job."

Management

Some employees have also reported that they were forced to work past their scheduled shifts, including minors who were kept past 12 am. Additionally, some employees have complained about being overworked, while others have stated that they were paid to do nothing.

There are also positive reviews of the management at Chuck E. Cheese. One employee praised the management, stating that they had a "very good environment" and that the staff communicated well with each other. Another employee described the management as "very communicative with old employees".

The company has also received recognition for its community involvement and fundraising programs, having donated over $21 million to schools and nonprofits.

Frequently asked questions