Understanding Chuck E Cheese's Play Pass System

Chuck E. Cheese offers a Fun Pass membership program that provides unlimited visits, daily gameplay, exclusive discounts, and surprise offers. The Fun Pass includes Play Points, which can be used to play games and earn E-Tickets for prizes. Play Points can be loaded onto a Play Pass card or Play Band, which can then be tapped on game card readers for a touchless gameplay experience. The number of Play Points required to play each game will be displayed on the card reader. Play Points do not expire and can be combined from multiple Play Pass cards. The Fun Pass also includes discounts on food and beverages, as well as additional gameplay purchases.

The Play Pass card

The Fun Pass is a type of Play Pass that offers unlimited visits, daily gameplay, exclusive discounts, and surprise offers. It can be purchased as a 2-month pass or a monthly membership. The Fun Pass includes Play Points, which can be split among up to six kids. It also offers discounts on food and drinks, with certain exclusions. Fun Pass holders also receive exclusive bonus experiences.

The Play Band

Chuck E. Cheese's Play Band is a lightweight, reusable, and reloadable wristband that offers a touchless and fun gaming experience. It is a more convenient alternative to the Play Pass card, as it can be worn on the wrist, making it easily accessible for tapping to play games.

In addition to the convenience and accessibility it offers, the Play Band also provides a cost-effective option for families. With the ability to reload the band with time or points, parents can control the amount of gameplay and budget accordingly. This also allows for a more personalized experience, as each band can be tailored to the user's preferences.

Bronze, Silver, and Gold Fun Pass benefits

The Bronze, Silver, and Gold Fun Passes at Chuck E. Cheese offer a range of benefits for families to enjoy unlimited fun all year round. Here is a detailed breakdown of the benefits offered by each pass type:

Bronze Fun Pass Benefits:

• 40 Play Points per visit, allowing kids to play a variety of games.
• 20% discount on food and beverages for in-store purchases made at the front register, excluding birthday parties, combo packages, group events, certain cakes, alcoholic drinks, and limited-time offers.
• 20% discount on extra gameplay, allowing you to purchase additional Play Points at a discounted price.
• 50% discount on Trampoline Zone at applicable locations, with height restrictions of under 56".
• Valid at every Chuck E. Cheese location in the USA, with a few exceptions.
• Bonus surprises and exclusive freebies delivered to the Chuck E. Cheese mobile app.

Silver Fun Pass Benefits:

• 100 Play Points per visit, offering more gameplay options for kids.
• 30% discount on food and beverages for most in-store purchases made at the front register, excluding birthday parties, combo packages, group events, certain cakes, alcoholic drinks, and limited-time offers.
• 30% discount on extra gameplay, allowing you to purchase additional Play Points at a discounted price.
• 50% discount on Trampoline Zone at applicable locations, with height restrictions of under 56".
• Valid at every Chuck E. Cheese location in the USA, with a few exceptions.
• Bonus surprises and exclusive freebies delivered to the Chuck E. Cheese mobile app.

Gold Fun Pass Benefits:

• 250 Play Points per visit, providing the highest number of games for an extended playtime experience.
• 50% discount on food and beverages for most in-store purchases made at the front register, excluding birthday parties, combo packages, group events, certain cakes, alcoholic drinks, and limited-time offers.
• 50% discount on extra gameplay, allowing you to purchase additional Play Points at a significant discount.
• 50% discount on Trampoline Zone at applicable locations, with height restrictions of under 56".
• Valid at every Chuck E. Cheese location in the USA, with a few exceptions.
• Bonus surprises and exclusive freebies delivered to the Chuck E. Cheese mobile app.

With all three pass types, families can enjoy unlimited visits to Chuck E. Cheese, play games, earn prizes, and create memorable experiences together. The Fun Pass is a great way to keep the fun going all year round!

How to use the Fun Pass

The Fun Pass at Chuck E. Cheese offers endless gameplay and savings. There are three levels of Fun Pass: Bronze, Silver, and Gold. Each level offers a different number of Play Points per visit, ranging from 40 to 250. The Play Points can be used to play games, and the number of games that can be played depends on the pass level. The Fun Pass also includes discounts on food and beverages, ranging from 20% to 50%, and exclusive bonus benefits.

To use the Fun Pass, follow these steps:

• Download the Chuck E. Cheese mobile app and log in.
• Turn on notifications for the app to stay informed about surprise gifts.
• Visit the 'Rewards' panel in the app, found under the 'More' section.
• Select the benefit you want to use and click 'Redeem'.
• Show the redeemable QR code to a staff member at the front counter when ordering.
• For game play, present your Fun Pass card along with the QR code.
• For food and beverage discounts, order at the front counter as discounts are not available for table-side ordering.
• For additional game play discounts, purchase additional Play Points at the front counter.
• For trampoline zone discounts, present your Fun Pass card along with the QR code.
• Stay tuned for bonus surprises that will appear in the app.

It is important to note that the Fun Pass benefits must be used at the "home" location selected upon sign-up or the initial store of purchase for the first visit. After that, the benefits can be redeemed at any participating Chuck E. Cheese location. The Fun Pass is non-transferable and should only be used by the purchasing family.

How to redeem Fun Pass benefits

To redeem Fun Pass benefits, you must first download and log in to the Chuck E. Cheese mobile app. This is where you will access and manage your benefits.

Once you have the app, follow these steps:

• Turn on your mobile device's notifications for the app.
• Open the app and visit the 'Rewards' panel (found under the 'More' section).
• Select the benefit you want to use and click 'Redeem'.
• Show the redeemable QR code to a staff member at the front counter to use it.

Your Fun Pass benefits include game play, food and beverage discounts, and surprise bonus gifts. The number of Play Points you can redeem per visit depends on your Fun Pass level (Bronze, Silver, or Gold). Play Points can be used to play games, and any tickets you win can be redeemed for prizes.

Food and beverage discounts can be applied by showing the QR code to a staff member at the front register. Discounts are valid on most food and drinks, with some exclusions, such as alcoholic beverages, birthday items, cakes, and limited-time offers.

Surprise bonus gifts will appear automatically in your app, and you will also be notified by email or phone notification. You can redeem these gifts in the same way as other benefits, by finding the gift under the Rewards' section of the app and showing the QR code to a staff member.

Frequently asked questions