The Grilled Cheese Truck: Why It Melted Down

why did grill cheese truck fail

The Grilled Cheese Truck is a food truck company that serves gourmet grilled cheese sandwiches. It was started in Los Angeles in 2009 by celebrity chef Dave Danhi and Michele Grant, a chef and entrepreneur. The Grilled Cheese Truck expanded throughout Southern California, Phoenix, San Antonio, and Austin, and even garnered television appearances. However, despite its initial success, the company faced challenges and underwent several name changes. As of 2023, there is only one Grilled Cheese Truck in operation, with a potential second truck in the works. While some food trucks selling grilled cheese have failed, others have found success, underscoring the importance of factors such as location, marketing, and understanding the target audience.

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The grilled cheese truck was a success, not a failure

The Grilled Cheese Truck was the brainchild of Dave Danhi, a Los Angeles-based chef, and Michele Grant, a chef and entrepreneur. It was launched in 2009 with one truck and quickly gained a following, becoming a go-to destination for tourists visiting LA. By its third anniversary, the truck had over 170,000 followers on social media worldwide, and it had become a meeting place for couples, with several people "meeting their match" while waiting in line.

The truck's menu offered a range of grilled cheese sandwiches with various cheeses, add-ons, and sides, with prices ranging from $3 to $7.50. The truck also provided sandwiches for office workers, kids' birthday parties, movie studio wrap parties, and post-reception dining at weddings. It operated during lunch, dinner, and late-night shifts, catering to a range of customers, including revelers in need of a snack to sober up.

The Grilled Cheese Truck's success can be attributed to several factors, including the simplicity and comfort of its menu, effective marketing and social media presence, and the ability to tap into the food truck culture in Los Angeles. The truck's popularity led to television appearances, with features on The Price Is Right, Unwrapped, House of Food, and several other shows. It also received accolades, including being named one of the "10 Best Grilled Cheese Trucks" and offering one of the "Top 10 Sandwiches in LA".

While there may have been challenges and adjustments along the way, the success of The Grilled Cheese Truck in capturing the imagination of customers and creating a unique, in-demand offering is undeniable.

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The importance of marketing and sales experience

While there is no specific information on why grilled cheese trucks fail, marketing and sales experience is essential for the success of any business, including grilled cheese trucks. Here are some reasons why marketing and sales experience is crucial:

Understanding the Target Audience

Knowing your target audience is fundamental to effective marketing. It involves identifying the demographic characteristics, preferences, and behaviours of your potential customers. With this knowledge, you can tailor your marketing messages and strategies to resonate with them. For example, the owner of a grilled cheese truck mentioned that their product appealed more to younger people, so they directed their marketing efforts towards a younger demographic.

Developing a Strong Brand

Marketing experience helps in crafting a compelling brand identity that differentiates your business from competitors. A strong brand identity can create a unique selling proposition, build customer loyalty, and drive word-of-mouth promotion. For instance, The Grilled Cheese Truck, co-owned by Dave Danhi and Michele Grant, positioned itself as "Chef-driven Grilled Cheese" in its tagline, leveraging their culinary backgrounds to create a unique brand identity.

Effective Promotion and Advertising

Marketing expertise enables you to create impactful promotional campaigns that highlight the features and benefits of your product. You can utilise various channels, such as social media, print, or television, to reach your target audience effectively. The Grilled Cheese Truck gained significant attention through television appearances on shows like "The Price is Right" and "The Rachael Ray Show", showcasing the power of effective marketing and promotion.

Sales Strategy and Techniques

Sales experience teaches you how to convert potential customers into actual customers. It involves understanding the customer's needs, addressing objections, and presenting the product in a compelling way. For a grilled cheese truck, sales experience can help you upsell additional items, suggest add-ons, and create attractive specials or promotions to increase sales and revenue.

Adaptability and Flexibility

Marketing and sales experience provides you with the skills to adapt your strategies and offerings based on market feedback and trends. For example, The Grilled Cheese Truck's owner, Dave Danhi, considered franchising but recognised that the concept might not work everywhere due to climate differences. This flexibility is crucial for long-term success and sustainability.

In conclusion, marketing and sales experience is invaluable for any business venture, including grilled cheese trucks. It empowers you to understand your target audience, develop a strong brand, promote effectively, master sales techniques, and adapt to changing market demands. These skills ultimately contribute to the success and profitability of your enterprise.

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The product: simple, cheap, and fast

The Grilled Cheese Truck, a food truck company serving gourmet grilled cheese sandwiches, was launched in Los Angeles in 2009. The company started as a joint venture between Dave Danhi, a Los Angeles-based chef, and Michele Grant, a chef and entrepreneur. The truck's tag line, "Chef-driven Grilled Cheese, 'cause that's how we roll...", reflects its focus on simple, cheap, and fast products.

The Grilled Cheese Truck offered a range of grilled cheese sandwiches made with different types of cheese, bread, and toppings. The Plain and Simple Melt, for example, was a basic option with American cheese on French or wheat bread, priced at $3. Customers could also choose from a variety of other cheeses, including sharp cheddar, double cream brie, and gruyere, with additional charges. The menu also featured more sophisticated options, such as the Brie Melt on cranberry walnut bread with sliced pears and honey, priced at $6.75.

The success of The Grilled Cheese Truck can be attributed to its simple, affordable, and delicious product. The truck generated significant revenues, with weekly gross revenues of $12,000 to $15,000 and a net cash flow of $112,000 to $156,000 on an annualized basis. The concept of a grilled cheese food truck resonated with customers, especially those seeking a quick, cheap, and fulfilling snack.

In addition to its product, The Grilled Cheese Truck also benefited from its marketing and sales strategies. The company utilized social media effectively, gaining over 170,000 followers on Twitter and Facebook within three years. This online presence, coupled with appearances on television shows and features in magazines and cookbooks, helped spread awareness of the truck and its offerings.

The Grilled Cheese Truck's success highlights the importance of a simple, affordable, and in-demand product. By focusing on a single concept and executing it well, the truck was able to stand out in the competitive food truck marketplace.

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The role of social media

Social media played a significant role in the success and expansion of The Grilled Cheese Truck. The truck's concept was born out of a grilled cheese competition, where Dave Danhi, a celebrity chef and co-owner of the truck, noticed the long lines and interest in grilled cheese. He then decided to combine grilled cheese with mobile food service, creating The Grilled Cheese Truck.

The Grilled Cheese Truck quickly gained popularity and became a hit in the Los Angeles gourmet food truck scene. By leveraging social media platforms like Twitter and Facebook, the truck amassed a significant following, with over 170,000 followers globally within three years. This online presence helped establish the truck as a go-to destination for tourists visiting Los Angeles, with some couples even claiming to have "met their match" while waiting in line.

The truck's unique offerings, such as the Cheesy Mac and Rib sandwich and the Plain and Simple Melt, also contributed to its success. The menu provided a range of options, from straightforward grilled cheese sandwiches to more sophisticated options like the Brie Melt. This variety appealed to a diverse customer base, including office workers, birthday parties, and movie studio wrap parties.

In addition to its physical presence, The Grilled Cheese Truck also had a strong virtual presence. The truck's website allowed customers to track its location and operating hours, creating a sense of exclusivity and urgency. This strategy further contributed to its popularity and helped drive sales.

While The Grilled Cheese Truck by Dave Danhi was a success, there are mentions of another grilled cheese truck that was a social media sensation but never actually existed. Twitter user Daniel Danger went viral with his idea for a food truck selling basic $1 grilled cheese sandwiches. People loved the idea, and Daniel's thread sparked suggestions for how to run his business. However, Daniel made it clear that he knew exactly what he wanted, sticking to his plan to offer only $1 grilled cheese sandwiches.

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The challenges of franchising

While The Grilled Cheese Truck in Los Angeles was a success, with revenue of $12,000 to $15,000 per week and a profit of nearly 50% in its first year, the concept of a grilled cheese truck has faced challenges. The challenges of franchising a grilled cheese truck are significant, as evidenced by the fact that APB, the company that owned The Grilled Cheese Truck, never completed its franchise filings. Here are some of the key challenges:

Limited Customer Base

The grilled cheese truck concept may have limited appeal to certain demographics. For example, one food truck owner observed that while younger people enjoyed their grilled cheese sandwiches, those over 40 tended to prefer burgers.

Climate Constraints

The success of a grilled cheese truck may be dependent on the climate. As Dave Danhi, the owner of The Grilled Cheese Truck, noted, the product might not sell well in colder locations like Chicago during the winter.

High Competition

The food truck industry is highly competitive, with a 75% failure rate for new trucks in Los Angeles. To succeed, a grilled cheese truck would need to stand out from the competition and offer something unique that appeals to customers.

Operational Challenges

Food trucks, in general, face operational challenges such as finding suitable locations to park and sell their products. They also need to navigate various restrictions and regulations, such as the requirement to be at least 200 feet away from operating restaurants and to have signed letters from nearby businesses allowing their employees to use the restrooms.

Product Limitations

Grilled cheese sandwiches may not be ideal for a food truck concept due to their limitations in terms of travel and holding time. They need to be consumed quickly and may not be suitable for customers looking for food that can be easily eaten on the go.

Staffing Issues

Food trucks, particularly those that gain popularity, may struggle with staffing issues. The owner of The Grilled Cheese Truck, Dave Danhi, noted that it took him a while to hire enough people to staff a single truck, indicating that staffing shortages can be a challenge in this industry.

In conclusion, while a grilled cheese truck can be successful under the right circumstances, there are several challenges to franchising this concept. A successful grilled cheese truck franchise would need to carefully consider the target market, location, product offering, and operational logistics to overcome these challenges and ensure a profitable and sustainable business model.

Frequently asked questions

The Grilled Cheese Truck did not fail. It was launched in Los Angeles in 2009 and became a huge hit, expanding throughout Southern California, Phoenix, San Antonio, and Austin. By its third anniversary, it had over 170,000 followers on social media and was generating gross revenues of $624,000 to $780,000 per year. In 2012, the company merged with TRIG Acquisition 1, Inc., forming Grilled Cheese Truck, Inc.

The Grilled Cheese Truck is a food truck company serving gourmet grilled cheese sandwiches. It was started by Dave Danhi, a Los Angeles-based chef, and Michele Grant, a chef and entrepreneur.

The Grilled Cheese Truck menu offers a variety of grilled cheese sandwiches, including the Plain and Simple Melt ($3-$5.50), the Brie Melt ($6.75), and the Cheesy Mac and Rib sandwich ($7.50). Customers can also customize their grilled cheese with add-ons like barbecue pork, macaroni and cheese, bacon, avocado, and tomatoes.

The Grilled Cheese Truck is based in Los Angeles, California and has expanded to other locations in Southern California, Phoenix, San Antonio, and Austin. It is invited to set up shop in over 99% of the places it has approached, as it is a popular destination for tourists and locals alike.

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