Randy Chandler
There is some discrepancy over whether customers can get extra cheese at Subway. While some sources claim that Subway has a strict cheese policy, with staff needing to follow a 2:4 cheese ratio, others claim that they can ask for more cheese and staff will gladly add it. Some customers have complained about being charged for extra cheese, while others claim that they are not informed of the extra charge. However, some staff members have justified the extra charge by explaining that everything has a cost and even an extra slice of cheese can add up over time.
| Characteristics | Values |
|---|---|
| Extra cheese | Available |
| Charge for extra cheese | Yes |
| Cost of extra cheese | Less than a dollar |
| Inventory count | Available |
| Cheese options | American, Monterey cheddar, mozzarella, cheddar, pepper jack, provolone, swiss, etc. |
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What You'll Learn
Extra cheese costs more
It is evident that Subway customers have varying opinions about the extra cheese costing more. Some customers are unhappy about the extra charge for cheese, while others are willing to pay for it. It is important to note that Subway employees are instructed to inform customers about any additional charges for extra cheese or other add-ons. This transparency ensures that customers are aware of the final price before finalizing their orders.
While some customers may feel that the extra cheese charge is insignificant, it can add up over time for Subway owners and operators. From an inventory management perspective, each slice of cheese counts, and giving away extra cheese without charging for it can impact the bottom line. Therefore, the extra cheese charge is implemented to cover the cost of the product and maintain profitability.
Additionally, the extra cheese charge is not unique to Subway; many other restaurants and food chains follow similar practices. It is standard industry practice to charge for additional toppings or ingredients that deviate from the standard offerings. This practice ensures that customers have the option to customize their orders while allowing businesses to maintain their inventory and profitability.
The extra cheese charge at Subway is typically a small amount, often less than a dollar, as mentioned by a customer. Considering the overall cost of a Subway sandwich, which can range from $6 and above, the extra charge for cheese may not significantly impact the total price. However, it is essential to be transparent about any additional charges to avoid surprises for customers.
In conclusion, the extra cheese costing more at Subway is a result of standard industry practices and the need to manage inventory and profitability. While some customers may be unhappy about the extra charge, it is a small price to pay for the customization and variety offered by Subway. It is crucial for employees to communicate any additional charges clearly to customers to ensure a positive dining experience.
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Employees must follow a 2:4 cheese ratio
When serving cheese at Subway, employees must follow a 2:4 cheese ratio. This means that for every two slices of bread, four slices of cheese should be used. This ratio ensures that the sandwich has the right amount of cheese and maintains a consistent taste and texture.
While some customers may request extra cheese on their sandwiches, employees must adhere to the 2:4 ratio to avoid waste and additional costs. Extra cheese can add up over time, impacting the store's inventory and finances. Therefore, employees are instructed to inform customers about the extra charge for additional cheese.
The cost of extra cheese varies, but it is typically a small fee. Employees should communicate this charge to customers to avoid misunderstandings and ensure customers are aware of the final price of their sandwich. Some customers may try to negotiate or express frustration over the extra charge, but employees are expected to politely stand their ground and explain that it is standard policy.
Employees should also be mindful of the type of cheese used in the sandwiches. Subway offers a variety of cheeses, including American, Monterey cheddar, mozzarella, cheddar, pepper jack, provolone, and Swiss. The choice of cheese should complement the other ingredients, particularly the type of meat selected.
In summary, employees at Subway must adhere to the 2:4 cheese ratio to maintain consistency and control costs. Extra cheese may be provided for an additional charge, and employees are expected to communicate this clearly to customers to ensure a positive dining experience.
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Some Subway employees don't inform customers of the extra charge
It is evident that Subway has a strict cheese policy, and some employees do not inform customers of the extra charge for additional cheese. While some stores charge for extra cheese, select Subway outlets offer free extra cheese on certain subs. Employees are expected to inform customers about any additional charges for extra cheese or other add-ons, but some choose not to disclose this information upfront. This practice can lead to customer dissatisfaction when they notice the higher price or are informed about the extra charge at the time of payment.
Subway's cheese policy has been a topic of discussion among customers and employees on Reddit. Some customers express frustration with the policy, considering it stingy. Employees have shared their experiences with customers who feel entitled to extra cheese for free, especially if they opt for fewer veggies or are loyal customers. Others share strategies for avoiding confrontations, such as not mentioning the upcharge unless the customer notices and inquires about the price difference.
While some employees justify their decision to waive the extra cheese charge for friendly customers, others emphasize the importance of transparency in pricing. They believe that informing customers about the upcharge is part of their job and helps prevent misunderstandings or unpleasant surprises at the register. This proactive approach can enhance customer satisfaction and reduce the likelihood of confrontations.
The discrepancy in charging for extra cheese across different Subway outlets may be attributed to varying policies set by franchise owners and management. Some employees mention that management and franchise owners frown upon providing extra cheese without charging for it, as it incurs costs that can add up over time. This inconsistency in pricing and communication about extra charges can impact the customer experience and potentially affect Subway's reputation.
To address this issue, Subway corporate and individual franchises should ensure consistent and transparent pricing policies for extra cheese. Clear communication and training for employees are essential to guarantee that customers are adequately informed about any additional charges. By prioritizing transparency and customer satisfaction, Subway can enhance its reputation and foster a positive dining experience.
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Customers can choose from a variety of cheeses
While customers can ask for more cheese, some Subway employees have noted that they are required to follow a 2:4 cheese ratio, depending on the product, and that there is an additional charge for extra cheese. This additional charge is not always communicated to the customer, with some employees choosing to ring up the sandwich as is and only informing the customer of the extra charge if they question the price. Other employees have noted that they do inform customers of the extra charge for more cheese.
Some customers have expressed frustration with the additional charge for extra cheese, particularly those who feel that they should get extra cheese for free because they only select 2-3 veggies on their sandwich. However, employees have noted that even giving out an extra slice of cheese can add up over time and cost owners money.
While Subway is known for its variety of cheese options, some customers have expressed frustration with the inability to select multiple types of cheese for their sandwiches when ordering online.
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Some sandwiches come with double cheese as standard
While Subway is known for its customizability, with customers able to pick and choose their bread, meat, cheese, veggies, sauces, and spices, the amount of cheese that can be added to a sandwich is a contentious issue. Some customers have complained about Subway's "stingy cheese policy", with employees reportedly picking off accidental extra slices. However, others have noted that Subway, like other restaurant chains, has a specific formula for each sandwich, and even a single extra slice of cheese can add up over time and impact inventory and costs.
While some Subway employees have stated that they are happy to add extra cheese for no charge, others have confirmed that there is typically an upcharge for additional cheese. The cost of extra cheese varies, with some stores charging less than a dollar for double cheese. However, the upcharge may not always be communicated clearly to customers, leading to confusion and frustration at the register.
It is worth noting that select subs at certain Subway locations may offer free extra cheese. Additionally, some sandwiches, such as the chicken bacon ranch, come with double cheese as standard, and customers should not be charged extra for this. This has caused some confusion among employees and customers due to changes in the ordering system and the removal of certain buttons.
To avoid any surprises at the register, it is recommended that customers communicate clearly with the sandwich artists about their desired amount of cheese and any potential upcharges. While some employees may be willing to accommodate requests for extra cheese without charge, it is important to remember that this is not the standard policy, and inventory and cost considerations must be taken into account.
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Frequently asked questions
Yes, you can get extra cheese on your Subway sandwich, but it may cost extra.
The cost of extra cheese varies by location, but it is typically less than a dollar for double cheese.
Yes, the cost of extra cheese is not dependent on the number of veggies on your sandwich. However, some Subway locations may not charge for extra cheese if the customer is very insistent.
Subway charges for extra cheese because it is considered an "extra" topping. Additionally, management and franchise owners want to maintain a specific formula and inventory count for each sandwich combination.
