
Portillo's is a Chicago-based restaurant chain known for its hot dogs, Italian beef, and chocolate cake. While the restaurant does not offer a dedicated gluten-free menu, it has been reported that some of its items are gluten-free or can be made gluten-free. One of the items that customers have discussed regarding its gluten content is Portillo's cheese sauce. So, is Portillo's cheese sauce gluten-free?
| Characteristics | Values |
|---|---|
| Is Portillo's cheese sauce gluten-free? | Yes |
| Is there a gluten-free menu at Portillo's? | No, but gluten-free options may be available |
| Are there any other gluten-free options at Portillo's? | Yes, options include burgers, fries, hot dogs (no bun), and salads |
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What You'll Learn

The cheese sauce is gluten-free
While Portillo's does not have an official gluten-free menu, some of its menu items are gluten-free or can be made gluten-free. The cheese sauce at Portillo's is gluten-free. One customer review mentions that they have had a cup of beef from Portillo's with cheese sauce and have not had any problems. They also mention that they will order the cheese sauce and make their own fries at home. Another customer mentions that they ordered a hot dog nudie with a side of cheese sauce and brought their own bun from home, and they felt great afterward.
Portillo's is a Chicago-based restaurant famous for its hot dogs, Italian beef, and chocolate cake. The restaurant has confirmed that its hot dogs without the bun, or "nudie," are gluten-free. Other gluten-free options at Portillo's include Italian beef, hamburgers without the bun, and French fries. The French fries are cooked in a dedicated fryer, but it is important to note that the equipment used to filter the oil is shared with fryers that prepare dishes containing gluten.
Portillo's has an online allergen menu that lists all the allergens present in their dishes. However, some customers have reported that the staff in the restaurant are not well-educated on allergy management and cross-contamination processes. It is always a good idea to be cautious and inform the staff about any dietary restrictions when ordering.
While the cheese sauce at Portillo's is gluten-free, it is important to consider the other menu items and sides that may come into contact with gluten. Overall, Portillo's can be a good option for those seeking gluten-free fast food, but it is essential to be aware of the potential risks of cross-contamination and make informed choices.
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But there's gluten in the fries
While Portillo's cheese sauce is gluten-free, there have been reports of gluten intolerance and adverse reactions to their fries, which are cooked in a designated fryer. However, it is important to note that the equipment used to filter the oil in the French fry fryer is shared with the fryers used for gluten-containing items. This shared filter may be the source of gluten contamination in the fries, causing issues for customers with gluten intolerance or coeliac disease.
Portillo's does not currently offer an official gluten-free menu, but they do provide an online allergen menu that lists all potential allergens in their dishes. Despite having a dedicated fryer for fries, the shared oil filter presents a risk of gluten cross-contamination, which can be a serious issue for customers with gluten intolerance or coeliac disease.
Some customers have reported adverse reactions after consuming the fries, including vomiting and severe glutening. It is important for customers with gluten intolerance to be aware of this potential risk and make informed decisions about their food choices at Portillo's. The shared oil filter may not be a concern for everyone, but it is crucial for those with gluten intolerance or coeliac disease to be cautious and consider alternative options if necessary.
While the cheese sauce itself is gluten-free, the possibility of gluten contamination in the fries means that customers with gluten intolerance may need to take additional precautions. This could include opting for alternative gluten-free options at Portillo's, such as the cup of beef or the hot dog nudie, or choosing to enjoy the cheese sauce with gluten-free fries prepared at home. It is always essential to carefully review the allergen information and make informed choices when dining out with dietary restrictions.
To ensure a safe and enjoyable dining experience, customers with gluten intolerance or coeliac disease can also consider contacting the restaurant directly to inquire about their gluten-free options and allergen protocols. By taking proactive measures, individuals with gluten intolerance can make informed choices and minimise the risk of adverse reactions when enjoying meals at restaurants like Portillo's.
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Which is a common allergy
Gluten intolerance or sensitivity is a common allergy, and those affected need to be cautious about consuming gluten-containing foods. Gluten is a protein found in wheat, barley, and rye, and it can cause an autoimmune response in people with Celiac disease or non-Celiac gluten sensitivity.
Portillo's, a popular restaurant chain, has been a topic of discussion among gluten-intolerant individuals. While it is reported that Portillo's does not have an official gluten-free menu, they offer gluten-free options, and their cheese sauce is said to be gluten-free. However, some customers with gluten sensitivity have reported adverse reactions to certain menu items.
One of the challenges at Portillo's is cross-contamination. Their French fries, for example, are cooked in dedicated fryers, but the equipment used to filter the oil is shared with fryers that prepare gluten-containing dishes. This can lead to gluten traces being transferred to the gluten-free options, causing reactions in sensitive individuals.
To accommodate customers with gluten allergies, Portillo's allows patrons to bring their own gluten-free buns and offers items like burgers, hot dogs, and Italian beef without the bun, known as "nudies." Their tamales are also reported to be gluten-free. However, it is always advisable for gluten-intolerant individuals to be cautious and inquire about potential allergens and cross-contamination risks when dining out.
Additionally, for those who enjoy recreating Portillo's recipes at home, several copycat recipes are available online, including those for cheese fries, chicken sandwiches, and burgers. These recipes allow people with gluten allergies to customize their meals and ensure they are safe and delicious.
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And Portillo's staff aren't allergy-aware
While Portillo's cheese sauce is gluten-free, the fast-food chain has been criticised for its lack of allergy awareness among its staff. Multiple customers have expressed disappointment with the restaurant's handling of gluten-free options and allergy management.
One customer review highlights the issue of cross-contamination, where despite being assured that the fries were cooked in a separate fryer, they later learned that the oil used a shared filter with gluten-containing foods, resulting in a severe allergic reaction. Another review mentions that the staff seemed unaware of gluten and food preparation protocols, making it challenging for customers with Celiac disease to safely dine at Portillo's.
Portillo's does offer some gluten-free options, such as the hot dog nudie, hamburger nudie, and cup of beef. However, the absence of a dedicated gluten-free menu can make it challenging for customers with allergies to navigate their choices confidently. While the restaurant has an online allergen menu, there is a disconnect between this information and the staff's ability to provide accurate recommendations and prevent cross-contamination.
To address this issue, Portillo's partnered with AllerTrain in 2019 to provide food allergen and safety training to its staff. This training programme aims to educate staff about food allergens, best practices to avoid cross-contact, and safe handling procedures for allergenic foods. Despite these efforts, there is still a perceived lack of allergy awareness among Portillo's staff, suggesting that further improvements and ongoing training are necessary to ensure the safety and confidence of customers with allergies.
While Portillo's has made efforts to improve allergy awareness among its staff, there is room for continued progress. Customers with allergies or Celiac disease should exercise caution when dining at Portillo's and may need to employ additional strategies, such as bringing their own gluten-free buns or opting for gluten-free options from other restaurants.
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A gluten-free menu is in the works
While Portillo's does not currently offer an official gluten-free menu, the fast-food chain is reportedly working on one. In the meantime, gluten-sensitive customers can still enjoy a variety of menu items that are either inherently gluten-free or can be modified to be gluten-free.
Portillo's cheese sauce is gluten-free. It can be ordered as a side and used for dipping items like fries or hot dogs. Speaking of fries, while they are cooked in dedicated fryers, it's important to note that the equipment used to filter the oil is shared with other fryers that prepare gluten-containing dishes. This may explain why some customers with gluten sensitivities have reported adverse reactions even when consuming items that are typically gluten-free.
For those seeking gluten-free options at Portillo's, the cup of beef is a popular choice. It consists of Italian beef in gravy and can be customized with peppers and cheese sauce. The hot dog nudie, a hot dog without the bun, is another gluten-free option that can be enjoyed with cheese sauce for dipping. Similarly, the hamburger nudie, a burger without the bun, can be ordered gluten-free, though customers should be aware that the fries and shakes are not considered gluten-free due to cross-contamination risks.
Portillo's also offers gluten-free tamales, and their Italian beef, without the bun, is another safe option. For customers who want to play it extra safe, a salad can be a good choice, though it's important to specify that no noodles or bread be included, as some customers have reported finding gluten-containing noodles in their salads.
While Portillo's does not yet have an official gluten-free menu, the chain's existing offerings and willingness to accommodate special requests provide a solid foundation for a dedicated gluten-free menu. In the meantime, customers with gluten sensitivities can still enjoy a variety of options by being vigilant about their dietary restrictions and making informed choices.
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Frequently asked questions
Yes, the cheese sauce at Portillo's is gluten-free.
While Portillo's does not have an official gluten-free menu, they offer gluten-free options such as burgers, fries, hot dogs without buns, and Italian beef.
Yes, a Greek salad with chicken and no dressing is a gluten-free option at Portillo's. However, there have been reports of gluten cross-contamination in their salads, so it is important to be cautious.
The fries at Portillo's are cooked in designated fryers, but the equipment used to filter the oil is shared with fryers that prepare gluten-containing items. While some customers report no issues, others have experienced gluten exposure.
No, the shakes at Portillo's are not gluten-free. The cake used in the shakes contains gluten, and the same equipment is used for all shake flavors without a designated machine for cake shakes.

























