Chuck E. Cheese's Hiring Process: Roles And Requirements

Chuck E. Cheese is hiring for a variety of roles across its locations in the United States. The company is looking for individuals to fill positions such as cashier, server, game room attendant, kid check attendant, party host, and food prep/cook/pizza maker. The hourly wages for these roles range from $15 to $18.80, depending on the location and position. Chuck E. Cheese offers a range of benefits, including medical, dental, vision, and life insurance, as well as a Work Today, Get Paid Tomorrow program. The company is also committed to providing equal opportunities and creating a diverse and inclusive workforce.

Job Roles

• Server
• Food prep, cook, and pizza maker
• Party host
• Part-time bilingual call center agent
• Assistant restaurant manager
• Pricing manager
• Restaurant general manager
• Senior assistant restaurant manager
• Technical manager
• Game room attendant
• Kid check attendant
• Restaurant management
• Technical management

Cashier

A cashier at Chuck E. Cheese is responsible for handling financial transactions, including processing payments for goods and services, issuing receipts, and providing excellent customer service to guests. Here are some detailed insights into the role:

Job Responsibilities:

• Greet guests with a friendly attitude and process their payments for food, games, and other services.
• Operate the cash register accurately and efficiently, ensuring correct calculations and providing receipts to guests.
• Answer guests' queries and provide information about the menu, games, and other attractions.
• Maintain a clean and organised checkout area, ensuring cash and payment terminals are secure at all times.
• Assist in setting up and breaking down the cash register at the beginning and end of shifts.

Skills and Qualifications:

• Previous experience in a customer service or cashier role is preferred.
• Strong mathematical skills and attention to detail to handle financial transactions accurately.
• Excellent communication skills and a friendly demeanour to interact with guests of all ages.
• Ability to work well in a fast-paced, dynamic environment.
• Basic technical skills to operate the cash register and payment terminals.

Working Hours and Benefits:

• Working hours vary depending on the location and business needs, including weekdays, weekends, and some holidays.
• Part-time and full-time positions may be available, with flexible scheduling options.
• Benefits include competitive pay, employee discounts, and opportunities for career advancement within the company.

Company Culture and Values:

Chuck E. Cheese is a fun and dynamic workplace that values creating memorable experiences for families. The company prioritises employee satisfaction and offers a supportive work environment with opportunities for growth and development. With a strong focus on fun, the company encourages employees to enjoy their work while maintaining a professional and efficient service standard.

Game Room Attendant

As a Game Room Attendant at Chuck E. Cheese, you will be responsible for ensuring that guests have a fun and enjoyable experience in the game room. This includes assisting guests with games, resolving any issues or conflicts that may arise, and maintaining the overall cleanliness and orderliness of the game room.

Responsibilities:

• Greet guests as they enter the game room and offer assistance with game selection and instructions.
• Circulate throughout the game room to ensure that guests are following the rules and to provide assistance as needed.
• Resolve any conflicts or issues that may arise between guests, including handling complaints and providing refunds or exchanges if necessary.
• Perform regular maintenance and cleaning of the games, including wiping down surfaces, refilling tickets or tokens, and reporting any technical issues to the appropriate staff.
• Assist with setting up and breaking down the game room before and after operating hours, including moving and arranging games, counting and restocking tickets or tokens, and ensuring the area is clean and tidy.
• Collaborate with other cast members and staff to ensure a smooth and enjoyable experience for guests.

Skills and Qualifications:

• Strong customer service skills, including the ability to interact with guests of all ages in a friendly and professional manner.
• Ability to work well in a team and collaborate with other cast members and staff.
• Good problem-solving and conflict resolution skills, with the ability to remain calm and composed in stressful or challenging situations.
• Basic technical skills and knowledge of game maintenance and operations.
• Ability to work on feet for extended periods and perform physical tasks such as lifting, bending, and reaching.
• Flexibility to work varying shifts, including evenings, weekends, and holidays, as required.

Benefits:

At Chuck E. Cheese, we offer a competitive salary and a fun and dynamic work environment. We provide comprehensive training and development opportunities to help you grow and succeed in your role. Additionally, we offer a range of benefits, including:

• Employee discounts on meals during shifts.
• Access to earned wages before payday through our "Work Today, Get Paid Tomorrow" program.
• Perks and discounts programs.
• Employee referral bonuses.
• The CEC Cares Fund, which provides assistance to employees during difficult times.

Kid Check Attendant

Overview

As a Kid Check Attendant at Chuck E. Cheese, you will be responsible for ensuring the safety and security of children visiting the restaurant. This includes verifying the identity of children upon entry and exit, and ensuring that they are accompanied by a parent or guardian. You will also be expected to provide excellent customer service and maintain a fun and friendly environment for guests.

Responsibilities

• Greet children and parents/guardians upon entry and exit, checking for matching stamps or wristbands to verify that children are leaving with the correct adult.
• Stamp or place wristbands on children and adults to indicate that they have been checked in.
• Answer any questions or concerns that parents/guardians may have about the Kid Check program.
• Ensure that the Kid Check area is clean and well-organized at all times.
• Provide excellent customer service to all guests, creating a fun and memorable experience.

Working Hours and Benefits

Chuck E. Cheese offers part-time positions for Kid Check Attendants, with hourly rates ranging from $10.45 to $13.72. The role involves working various shifts, including weekends and holidays, and employees can expect to work between 20 and 25 hours per week. Chuck E. Cheese offers a range of benefits to its employees, including a 50% discount on meals during shifts, access to earned wages through the "Work Today, Get Paid Tomorrow" program, and various perks and discounts.

Qualifications and Requirements

• Must be at least 18 years of age.
• Must have excellent customer service skills and a friendly, outgoing personality.
• Ability to work well in a fast-paced, high-energy environment.
• Must be able to stand, walk, and move around the restaurant for extended periods.
• Ability to work as part of a team and communicate effectively with colleagues and guests.

Food Prep, Cook, and Pizza Maker

Overview

At Chuck E. Cheese, we build careers around great food, family, and fun! Our purpose and our passion are to create the best place for kids and families to eat and play! We are currently hiring Food Prep, Cook, and Pizza Makers to help feed the fun by preparing orders and assisting with food prep. This is a no-fry kitchen with easy prep for pizza, salads, and wings.

Perks and Benefits

• 50% discount on meals during shifts
• "Work Today, Get Paid Tomorrow" program
• Perks and Discounts programs
• Employee Referral Program
• CEC Cares Fund (program to assist employees during catastrophes)

Qualifications

• Must be at least eighteen (18) years of age
• Available to work various shifts
• Excellent customer service skills
• Energetic and enthusiastic personality

Physical Requirements

• Must be able to lift or carry objects weighing 0-50 pounds during a scheduled shift
• Must be able to stand, bend, kneel, reach, push/pull, walk and squat during a scheduled shift

Work Environment

The work environment includes flashing and flickering lights, moving mechanical parts, and loud noises. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Health and Safety

At Chuck E Cheese, we care about the safety and health of our guests and employees. We have rigorous health and sanitation standards, and our operational procedures are designed to meet or exceed local requirements and, most importantly, to protect the health of our teams and guests.

Party Host

Chuck E. Cheese is the perfect place for kids and families to eat and play, and as a Party Host, you will be at the heart of creating positive, lifelong memories for families.

Chuck E. Cheese is a fun and safe environment, with industry-leading programs such as Kid Check to protect families. The company is committed to its local communities and has donated over $19 million to schools through its fundraising programs.

As a Party Host, you will be part of a team that works hard and plays hard, with a work culture that reflects the fun of the restaurant.

If you are interested in this position, the best approach is to call the store directly to enquire about your application and express your enthusiasm for the role. You can also try going into the store to check on your application status.

Chuck E. Cheese offers a range of benefits, including competitive pay, a 50% discount on meals during shifts, and the "Work Today, Get Paid Tomorrow" program, where you can access up to 50% of your earned wages with a maximum of $500 per pay period.

Frequently asked questions