Working as a gameroom attendant at Chuck E. Cheese can be a fun and easy job, especially for first-time job seekers. The role involves supporting guests as they play games, ensuring all games are clean and operational, and providing excellent customer service. This includes troubleshooting machines, balancing skee balls, running pizzas, and bussing tables. Gameroom attendants also perform a `game tap' during each shift, playing every game in the store to check it is working properly and providing feedback to corporate. Chuck E. Cheese offers a range of perks for employees, including a 50% discount on meals during shifts and a Work Today, Get Paid Tomorrow program. However, some reviews mention issues with management, low wages, and a lack of training provided. Overall, it can be a great starting point for teens and young people to gain work experience and enjoy a cheerful work environment.
What You'll Learn
Game room attendants fix games when they break
Game room attendants at Chuck E. Cheese are responsible for fixing games when they break. While some games can be fixed by simply turning them off and on, others have their own unique quirks that require the attendant to establish a good rapport with the store's technician, who can provide valuable information. For example, some games may need to have the number of balls balanced, like in skee ball or NBA Hoops, while others may require paper or ink replacement for photo games or rides.
Fixing games is an essential part of ensuring that all games are clean and operational, which is a key responsibility of game room attendants. They also perform a "game tap" during each shift, playing every game in the store to check its functionality and providing this information to corporate. This helps to identify any games that may need repair or maintenance.
In addition to fixing games, game room attendants at Chuck E. Cheese also have other duties, such as bussing tables, sweeping floors, taking out the trash, and serving food. They are also responsible for ensuring that all guests leave together through the Kid Check™ system. Overall, it is a fast-paced job that requires good customer service skills and the ability to work under stress.
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They also ensure games are clean and operational
Ensuring that games are clean and operational is a key part of a gameroom attendant's role at Chuck E. Cheese. This involves regular spot-cleaning and maintenance of the games, as well as troubleshooting and fixing any issues that may arise.
One of the primary ways that attendants ensure games are operational is through a process called "game tap", which involves playing every game in the store to check that it is working properly. This is important for keeping track of which games are functional and which are not, and for reporting this information back to corporate.
In terms of cleaning, gameroom attendants are responsible for bussing tables, sweeping floors, taking out the trash, and cleaning inside the games. They also balance the number of balls in games such as skee-ball and NBA Hoops, and replace paper or ink for photo games and rides.
Attendants are also responsible for ensuring that basketballs are not jammed in the net, and that no one is having trouble with the games. They may also be required to wake up Charles Entertainment Cheese.
In addition to these tasks, attendants are cross-trained in a variety of other positions, including food service.
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They support guests as they play games
Game room attendants at Chuck E. Cheese are responsible for supporting guests as they play games. They ensure that all the games are clean and operational, and they troubleshoot any issues that may arise. This includes performing a “game tap" at the start of each shift, where they play every game in the store to check that it is working properly and report any issues to corporate. They also need to balance the number of balls in games like skee ball and NBA Hoops, and replace paper or ink in photo games and rides.
Game room attendants are also responsible for keeping the front-of-house clean, including bussing tables, sweeping floors, and taking out the trash. They may also be tasked with running pizzas and serving food to guests.
Excellent customer service skills are essential for this role, as attendants need to be able to interact effectively with guests and co-workers. The role also requires energy and enthusiasm, as well as the ability to handle job stress. The work environment includes flashing and flickering lights, moving mechanical parts, and loud noises.
Overall, being a game room attendant at Chuck E. Cheese involves a variety of tasks to ensure that guests have a positive and enjoyable experience.
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Game room attendants are responsible for bussing tables, sweeping floors, and taking out the trash
Game room attendants at Chuck E. Cheese are responsible for ensuring that guests have a positive experience. This includes bussing tables, sweeping floors, and taking out the trash. These tasks are essential to maintaining a clean and tidy space for guests to enjoy their time at Chuck E. Cheese.
Bussing tables involves clearing used plates, cups, and other tableware, as well as wiping down tables to ensure they are clean and ready for the next guests. Game room attendants need to be vigilant in this task, as tables can quickly become cluttered and dirty, especially during busy periods. By efficiently bussing tables, attendants contribute to a pleasant dining experience and help to create a positive impression of the establishment.
Sweeping floors is another crucial aspect of a game room attendant's responsibilities. This task involves regularly sweeping the dining and gaming areas to remove any crumbs, spills, or other debris. By keeping the floors clean, attendants reduce the risk of slips and falls, ensuring a safe environment for both guests and staff. Additionally, clean floors enhance the overall appearance of the game room, contributing to a more inviting atmosphere.
Taking out the trash is a vital, yet often overlooked, duty of game room attendants. It involves collecting trash from tables, bins, and other areas, and disposing of it responsibly. By regularly taking out the trash, attendants help to prevent unpleasant odours, reduce pest problems, and maintain a hygienic environment for guests and staff. This task is particularly important in a place like Chuck E. Cheese, where large volumes of trash can accumulate quickly due to the high number of guests.
While these tasks may seem mundane, they are essential to the smooth operation of the game room and the overall guest experience. Game room attendants play a crucial role in ensuring that guests can enjoy their meals and games in a clean and comfortable environment. Their dedication to these tasks contributes to the overall success of Chuck E. Cheese as a family-friendly dining and entertainment destination.
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They fill up tickets and troubleshoot machines
Game room attendants at Chuck E. Cheese are responsible for filling up tickets and troubleshooting machines, among other tasks. They ensure that all games are clean and operational, and provide support to guests as they play. This includes tasks such as making sure basketballs aren't jammed in the net and that no one is having trouble with the games.
Filling up tickets is a key part of the role, as the tickets are used by guests to play the games. This task can involve simply refilling the ticket dispensers or, in some cases, manually tearing and distributing the tickets. Troubleshooting machines is also an important aspect of the job, as it helps to minimise disruptions to guests' experiences. Most of the time, a machine can be fixed by simply turning it off and on again. However, each game has its own quirks that attendants must learn over time. For example, some games require attendants to balance the number of balls inside them, like skee balls or NBA Hoops, while others may need paper or ink replaced for photo games or rides.
Game room attendants also perform a task called "game tap" at the start of every shift, where they play every game in the store to check that it is working properly. This provides valuable information to corporate about which games are functional and which are not. In addition, attendants are responsible for keeping the front-of-house clean, including bussing tables, sweeping floors, and taking out the trash.
Overall, while the role of a game room attendant at Chuck E. Cheese can be demanding and fast-paced, it is also a fun and rewarding job, especially for those who enjoy being around kids and families.
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Frequently asked questions
Game room attendants are responsible for supporting guests as they play games, ensuring that all games are clean and operational, and providing excellent customer service. They also fill up tickets, troubleshoot machines, balance skee balls, run pizzas, and bus tables.
Working hours for a gameroom attendant at Chuck E. Cheese can vary depending on the location and the needs of the business. Some attendants may work during the day when it is less busy, while others may be scheduled for closing shifts on weekends, which tend to be more hectic.
To become a gameroom attendant at Chuck E. Cheese, individuals must be at least 18 years of age and have excellent customer service skills. They should also possess an energetic and enthusiastic personality, be able to lift or carry objects weighing up to 50 pounds, and handle job stress effectively.