Career Opportunities At Chuck E. Cheese: Available Positions And Roles

Chuck E. Cheese offers a variety of job opportunities for those seeking part-time or full-time employment. The company, which is the #1 family entertainment brand, is committed to investing in its employees and offers competitive benefits, training, and career growth potential. Positions at Chuck E. Cheese include those in restaurant management, technical management, and hourly cast member roles. Within these categories, specific positions include senior assistant managers, opening coordinators, cast member key holders, and assistant technicians. The company also offers cross-training to help employees provide the best customer experience.

Restaurant Hourly Position (e.g. Cashier, Party Host, Kid Check)

As a cast member, you will be responsible for creating incredible experiences for guests at Chuck E. Cheese. This includes ensuring the food is delicious, the games are functioning, and the parties are magical. You will also be trained to use the unique Kid Check™ system to ensure that all guests leave together.

Cashier:

In this role, you will be responsible for handling financial transactions, including processing payments, providing receipts, and assisting customers with any queries or issues they may have.

Party Host:

As a party host, you will be the face of Chuck E. Cheese, greeting guests with enthusiasm and energy. You will be responsible for creating a fun and memorable experience for guests, particularly children, by organising and hosting parties. This may include setting up party rooms, interacting with guests, and ensuring the smooth running of events.

Kid Check:

Kid Check attendants ensure the safety and security of children at Chuck E. Cheese. This role involves monitoring entrances and exits, checking that children are supervised by an adult, and using the Kid Check system to ensure that all children leave with the correct guardians. While this role may be less interactive than others, it is crucial to maintaining a safe environment for guests.

Other restaurant hourly positions at Chuck E. Cheese include the game room attendant, kitchen staff, and costume performers. These positions offer a variety of responsibilities, allowing employees to develop a range of skills and gain diverse experiences.

Chuck E. Cheese values employee development and provides cross-training in various positions. This means that regardless of your specific role, you will have the opportunity to learn about different aspects of the business and provide excellent customer service.

The company also offers competitive benefits, including the chance to get paid the day after working. With a focus on making fun a serious business, Chuck E. Cheese provides a unique and enjoyable work environment for its employees.

Restaurant Management (e.g. Senior Assistant Manager, Opening Coordinator)

Restaurant Management at Chuck E. Cheese

Overview

Chuck E. Cheese, the #1 family entertainment brand, offers a range of restaurant management positions that provide amazing training and development, competitive benefits, and career growth opportunities. With a focus on creating a fun and safe environment for kids and families, the company has a strong commitment to its employees' happiness and success.

Senior Assistant Manager

As a Senior Assistant Manager, you will play a crucial role in upholding the high expectations of guests who visit Chuck E. Cheese. Your primary responsibility will be to ensure that employees have the necessary resources, training, and motivation to deliver an "incredible" experience, leaving every guest happy.

Responsibilities and Qualifications

Senior Assistant Managers are tasked with making daily decisions regarding time management, staff scheduling, product quality, and cleanliness. They are expected to build sales and maximize profits by effectively recruiting, training, and communicating company and guest expectations to the team. Additionally, they must possess strong coaching, teaching, and motivational skills to maintain high-quality guest service and safety.

The minimum qualifications for this role include being at least 21 years old (age may vary based on local laws for serving alcohol), holding a high school diploma or GED, and having at least two years of previous management experience in the food service industry or a proven track record as a CEC Assistant Manager.

Assistant Manager

Assistant Managers at Chuck E. Cheese are leaders who strive to ensure that every guest leaves happy. This high-energy and high-reward management opportunity involves helping employees through various means, including staff scheduling, training, and upholding company standards.

Responsibilities and Qualifications

Assistant Managers are responsible for building sales, coaching and teaching team members, and maintaining high-quality guest service. They must understand cost control procedures, financial accounting, inventory management, and labour management. The minimum qualifications include the ability to work 40 hours per week, being at least 21 years old (age may vary based on local laws for serving alcohol), possessing a high school diploma or GED, and having at least one year of management experience, preferably in the food service industry.

Opening Coordinator

Although specific details about the Opening Coordinator position are not readily available, it is mentioned as a potential pathway to an Assistant Manager role. It likely involves assisting in the opening of new restaurant locations and ensuring a smooth start-up process.

Work Environment and Benefits

The work environment at Chuck E. Cheese includes flashing lights, moving mechanical parts, loud noise, and varying temperature conditions. Reasonable accommodations are made to enable individuals with disabilities to perform the essential functions of the job.

Chuck E. Cheese offers competitive benefits, including access to earned wages through the "Work Today, Get Paid Tomorrow" program. The company also provides medical, dental, vision, life, disability, and 401(k) retirement savings plans to eligible employees. Additionally, they offer job training and emphasise career growth opportunities, with over 60% of current restaurant managers being promoted from within.

Technical Management (e.g. Assistant Technician)

Technical Management is a vital role at Chuck E. Cheese, ensuring that the electrical and mechanical aspects of the restaurants are in perfect working order. This position is responsible for the maintenance and repair of all equipment and technology in the game room, including video games, skill games, robotic shows, register systems, and coin and ticket mechanisms.

As an Assistant Technician, you will be trained in a variety of positions to provide the best customer experience. You will be expected to be versatile and adaptable, as you may be required to perform a range of tasks depending on the needs of the restaurant and the manager's requests.

The role is ideal for those with technical skills and an interest in working behind the scenes to ensure the smooth operation of the restaurant. You will be part of a dedicated team that works diligently to maintain the high standards of Chuck E. Cheese's entertainment offerings.

Technical Management plays a crucial role in upholding the company's reputation as a leading family entertainment brand, ensuring that guests have a seamless and enjoyable experience with fully functioning games and attractions. Your work will directly contribute to the happiness of our guests, especially children, who come to our restaurants to celebrate and create memorable experiences.

If you possess technical expertise and have a passion for making people happy, a career in Technical Management at Chuck E. Cheese could be an excellent fit for you.

Corporate Positions (e.g. Finance & Accounting)

Corporate positions at Chuck E. Cheese are based at the company's headquarters in Irving, Texas. These roles are essential to supporting the restaurant staff who provide great service and hospitality to guests. Corporate positions include finance and accounting, where professionals can utilize their expertise to contribute to the company's success.

The finance and accounting team plays a crucial role in managing the financial aspects of the business. They are responsible for financial planning, budgeting, forecasting, and ensuring the accuracy of financial records. This team works closely with other departments to provide financial insights and strategies that align with the company's goals.

As Chuck E. Cheese is a large entertainment brand with over 550 company-owned restaurants, the finance and accounting team has a significant responsibility to maintain financial health and stability. They may also be involved in financial decision-making for new restaurant openings, remodelling, and the introduction of new entertainment features.

In addition to their day-to-day financial duties, the corporate finance and accounting team may also be involved in strategic planning, risk management, and investor relations. They ensure that the company's financial practices comply with regulations and work to maintain the financial trust of customers, partners, and investors.

The corporate positions at Chuck E. Cheese offer experienced professionals the opportunity to contribute their expertise in a dynamic and fun-focused environment. The company values talent and provides avenues for career growth and development, ensuring that employees can enhance their skills and reach their full potential.

With a commitment to investing in its people, Chuck E. Cheese offers competitive benefits and a positive work culture that celebrates the success of its staff and approximately 30 million kids entertained annually.

Cast Member Positions (e.g. Cast Member Key Holder)

Cast Members are the front-line team members who help create incredible experiences for guests at Chuck E. Cheese. They ensure that the food is delicious, the games are functioning, the parties are magical, and the guests are happy. Cast Members also utilise the unique Kid Check™ system to ensure that "all guests that come together leave together".

There are two specific roles mentioned for Cast Members: Cast Member Key Holder and Assistant Technician. While the responsibilities of the former are not explicitly stated, it can be assumed that they have a supervisory role within the Cast Member team.

Assistant Technicians are responsible for the technical aspects of the restaurant, including the maintenance and repair of equipment in the game room. This equipment includes video games, skill games, kiddy rides, Skytubes®, robotic shows, register systems, coin and ticket mechanisms, and Play Pass.

Cast Members at Chuck E. Cheese are provided with cross-training in a variety of positions to help them provide the best customer experience. This means that regardless of the specific position, Cast Members will likely be trained to perform a range of tasks and may be assigned to different areas of the restaurant depending on the needs of the management and the business.

For individuals seeking a part-time job where making fun is the top priority, a position as a Cast Member at Chuck E. Cheese can be a great opportunity to gain experience in the workforce while contributing to a fun and dynamic work environment.

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